There are a number of ways brands can use digital marketing to benefit their marketing efforts. The use of digital marketing in the digital era not only allows for brands to market their products and services, but also allows for online customer support through 24/7 services to make customers feel supported and valued. The use of social media interaction allows brands to receive both positive and negative feedback from their customers as well as determining what media platforms work well for them. As such, digital marketing has become an increased advantage for brands and businesses. It is now common for consumers to post feedback online through social media sources, blogs and websites on their experience with a product or brand.[25] It has become increasingly popular for businesses to use and encourage these conversations through their social media channels to have direct contact with the customers and manage the feedback they receive appropriately.
Se trata básicamente de una asociación entre un comerciante y un afiliado, donde el objetivo del afiliado es promover los productos del comerciante o servicio mediante la colocación de anuncios o enlaces a través de su sitio web. El comerciante, a su vez, paga la comisión al afiliado para promover el producto (las tácticas de promoción incluyen las ventas, clics, registros, descargas, etc. La tasa de la comisión depende enteramente de la empresa y el acuerdo del afiliado.

Online reviews, then, have become another form of internet marketing that small businesses can't afford to ignore. While many small businesses think that they can't do anything about online reviews, that's not true. Just by actively encouraging customers to post reviews about their experience small businesses can weight online reviews positively. Sixty-eight percent of consumers left a local business review when asked. So assuming a business's products or services are not subpar, unfair negative reviews will get buried by reviews by happier customers.

The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[38] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.
Tal como em outros mercados, no marketing de afiliados a diversificação pode ser crucial para fazer seu negócio sobreviver e crescer. Nunca faça sua estratégia depender de uma única fonte de tráfego e/ou de uma única estratégia de divulgação, caso contrário, é bem provável que você acabe se dando mal no futuro. Utilize diferentes fontes de tráfego para promover seus produtos e compare cada uma das suas estratégias.
Na internet, esse modelo de comissão sobre as vendas é chamado de marketing de afiliados ou affiliate marketing (em inglês). O primeiro programa de afiliados na internet foi criado em 1996 pela Amazon e se chamava Amazon Associates. O programa continua existindo até hoje e foi um dos principais propulsores de crescimento da Amazon, uma vez que milhares de afiliados promoviam os produtos da empresa nos Estados Unidos, recebendo uma fatia sobre as vendas. Caso eles não gerassem vendas, a Amazon também não estaria investindo dinheiro nenhum com essa publicidade, uma vez que ela pagaria uma comissão somente por vendas realizadas.
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